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AI in Dentistry: Front Desk Automation with FOJI.io Founder Mitch Hersche

by PracticeCFO | June 26, 2025
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In this thought-provoking episode of The Dental Boardroom, host Wes Read CPA and CFP continues his AI in Dentistry series by diving deep into one of the most transformative technologies shaping dental practices today—AI agents. Wes welcomes Mitch Hersche, founder of FOJI, a leading innovator in operational AI tools designed for dental offices. Together, they explore the what, why, and how of AI integration, breaking down complex concepts like generative AI, neural networks, and AI agents—all while keeping it relevant to the everyday challenges and opportunities faced by dental professionals.

🔑 Key Discussion Points:

  • AI is transforming dental operations, especially in larger practices.
  • Mitch Hershey founded FOJI to automate dental admin tasks using AI agents.
  • AI Agents vs SaaS: SaaS gives you tools; AI agents do the work for you.
  • Clinical AI helps with diagnostics (e.g., X-rays), while Operational AI automates tasks like insurance and scheduling.
  • FOJI uses large language models (like GPT) securely, without sharing client data.
  • Generative AI creates content; Predictive AI forecasts outcomes.
  • AI still needs oversight—hallucinations and errors can occur.
  • Rapid adoption is expected in the next 2–3 years, especially for admin automation.
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